1. The Signature supplied either on these Terms and Conditions or on the Job Card here by agrees that they are the legal owner or the legally appointed representative of the legal owner and will comply with all the associated Terms and Conditions as set out and if in the event they are the representative they state they have authority to action the work request accordingly.
  2. Rockingham IT Solutions (from now on known as the Supplier) has at his own expense adequate insurance cover for “public liability” and all type of contracting work.
  3. The person requesting the work (from now on known as the client)
  4. Quotations remain valid for a period of 30 days from the date of the initial estimated quote; this estimate is subject to changes in parts price fluctuations and other fees/costs that may have been unforeseeable in the initial quotation.
  5. Variations and upgrades, be it verbal or written are the responsibility of the client to be liable for payment in full of any upgrades, alterations or requests of the said quotation or acceptance there of.
  6. The quotation is made on the assumption that there is easy access to the product any additional requirements which results in further costs to the Supplier or its sub contractors, shall give to the contractor the right to charge the person requesting the work further costs.
  7. If there is extra work needed, extra parts or repairs to be carried out, all reasonable attempts to contact the client will be made, then Supplier will stop all work associated and will await further verbal or written instructions.
  8. Supplier will make all effort to finish the work quickly. In the event of a delay Supplier will not be held responsible in any manner or way for all loss arising as a result.
  9. Supplier shall not at any time be liable for any damage to product, both internally or externally, including but not limited to loss of information, programs or data be it accidental damage or by neglect on the behalf of Supplier or any of it sub contractors and the client agrees not to hold Supplier responsible in any way.
  10. All work is to be paid on completion of the job and Supplier has the authority to withhold the product or products until the account is paid in full.
  11. On being notified either verbally or in writing, should the client not pick up their unit within 14 days from completion “Ready For Pick Up” notification, then storage fees apply per unit per week which as of the 1st May 2017 is $5.00 per item per week. Systems not picked up after 12 weeks will incur the max $50.00 storage fee then we will attempt to contact three times then system may be disposed of through our e-Waste program.
  12. Supplier may at its own discretion offer a terms agreement contract that allows a business or company or individual to set up a 7, 14, 30 or NET7 after EOM account. If this agreement is offered all of the terms and conditions set out here remain binding and this offer will be put to in writing by Rockingham IT Solutions.
  13. In the event of an account being offered and the agreed payment is late, it is agreed that a late payment fee of 15% of the debt will be added to the amount owing and will be payable upon request.
  14. Debt collection fees:
  • All accounts are to be settled in full at the completion of each job unless specified by the offer of a 7/14/30 or EOM day account contract.
  • That should the Client default in the payment of any monies due under this Agreement, then all monies due to the Supplier shall immediately become due and payable and shall be paid by the Client within SEVEN (7) days of the date of demand and the Supplier shall be entitled to charge interest at the rate of 15% per month on all overdue accounts from the date of due payment until the date of actual payment.
  • Any expenses, costs or disbursements incurred by the Supplier in recovering any outstanding monies including debt collection agency fees and solicitor’s costs and interest charged till the payment made in full, shall be paid by the client providing that those fees do not exceed the scale charges as charged by that debt collection agency/solicitor.
  • The Supplier shall be entitled at any stage during the continuance of this Agreement to request such security or additional security as the Supplier shall in it’s discretion think fit, and shall be entitled to withhold supply of any goods or continue to finish the quoted work until such security or additional security shall be obtained.
  • In the event of the contract/quote being a Pty Ltd Company or Trust then the signatories appearing below and having read agree to be bound by the terms of this agreement agree that the Signatories, Directors, Proprietors to this agreement do hereby jointly and severally personally guarantee payment to Rockingham IT Solutions in the event that the contractor goes into voluntary liquidation, a part 10 or bankruptcy.
  1. No grounds of disapproval of work, is accepted after 7 days of the completion of the work, carried out to any written or non written specifications, and not guarantees of any work or repairs that MAY be needed to be rectified will be carried out until the account is paid in full.
  2. We reserve the right to charge the fees charged to us by you the client  wanting to pay using any form of credit or charge card.
  3. The Client hereby acknowledges that any goods supplied by Supplier shall remain the property of the Supplier until the Supplier receives payment for the same. The Supplier hereby agrees to allow the Client  to deal, sell or trade with the goods in the normal course of business and for the Client to retain the sale proceeds of such sale or dealing provided that the Client adheres to the terms and conditions of this Agreement.  In the event of the Client defaulting in any of the terms of this Agreement including the payment of any monies due under this Agreement, then the Supplier shall have the right without giving notice), to retake possession of the goods supplied to the Client by the Supplier and the Client hereby authorises and allows the supplier or it’s representative, servant, agent or employee to enter the premises upon which the goods are housed or stored for the purposes of retaking possession of the same and the Supplier shall not be liable for any costs, losses, damages, expenses, Data stored on such devices or any other monies or losses suffered by the Client  as a result of the Supplier retaking possession of the goods.
  4. The signatories to this Agreement do hereby jointly and severally guarantee payment of the customer’s account to the Supplier. This guarantee will be a continuing guarantee unless notification is made to and acknowledged by the Supplier in writing.
  5. All parts removed or spares will be disposed of and marked as scrap unless specifically stated in writing to Supplier prior to the job being started.
  6. In the event of non payment of an account after a reasonable time of the funds being owned, the signatures give permission to Rockingham IT Solutions to default the Client back to Customer Status and default my/our national credit file with any reputable credit reporting agency and agree to abide with the rules of the Privacy Act.